MULTI-CHANNEL RETAILERS

As a direct-to-consumer company, your success hinges on providing seamless and efficient customer transactions. From order receipt to payment processing to returns management, every step of the process must work in perfect tandem for you to maintain satisfied, loyal customers. EPI understands your market, your customers and your business needs and delivers an end-to-end solution to satisfy each.

Our comprehensive suite of web, catalog and multi-channel retailer services spans from web-catalog development and contact center services to inventory management and order fulfillment. Multi-channel retailers of sporting goods, jewelry, apparel, toys, media and thousands of other specialty products depend upon EPI for rapid, turnkey program implementation and flawless consumer care. And through our sister-company Turnkey Merchandise Programs (TMP) EPI has the ability extend our offering into management of your vendors, product portfolio, marketing and affiliate programs - as a complete merchandising solution or an additional resource.

At EPI, our direct-to-consumer services allow your organization to focus its talent, time and resources on the functions that drive your unique differentiation and value with the assurance that each consumer interaction is managed with the standard of care you would provide yourself.